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Online Management Courses. OHSC is proud to offer an extensive range of Online Management Courses.Suitable for application in a wide variety of industries and professional settings, we make studying for recognised qualifications flexible and enjoyable. Membership free to those aged 18 or over. Photo ID required if you look under 25 and to join Aspers World.Click here for our terms, conditions & policies. Modern Slavery Act 2015.
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Course Code: TG1EC01
Casino Management Courses Online
Next available course:
|Start Date||Location||Duration / Fees|
|Anytime||Bispham Campus||3 Hours / £70.00|
Learn how to deal with customers more effectively with this one-day conflict management course. Ideal for those working in hospitality, customer service and health care roles, the course develops skills for de-escalating potentially volatile situations and resolving them without conflict. Practical demonstrations and role-plays are delivered and overseen by industry specialists with a wealth of customer service expertise, allowing you to develop first-class interpersonal skills. By the end of the course you will be empowered to deal with customers more effectively, leading to greater efficiencies in your current role and the potential to move into a more senior position.
You don’t need to have previous experience to do this course. Ideally, you will have good interpersonal skills and a genuine interest in developing your skills within this area.
Teaching and Learning Methods
Casino Management Degree Uk
This one-day course is delivered by subject specialists, with the focus primarily on group work, and practical and role play sessions. Additional time is built in at the end to consolidate your learning and understanding.
Other Costs and Equipment Needed
All staff involved in the delivery of any courses within the College are approved to teach and/or assess the subjects and modules they deliver. The approval process ensures that staff delivering and/or assessing a given programme are appropriately qualified, with relevant technical and industrial experience and professional practice.